
Providing a Higher Level of Service to our
Clients, Realtors and Lenders
Loss Mitigation Phone Numbers
ABM AMRO Mortgage (800) 783-8900
Accredited Home Lenders (877) 683-4466
AMC Mortgage Services (Also handles loans originated by Ameriquest and Argent) (800) 211-6926
America's Servicing Company (800) 842-7654 Loss Mitigation Dept (866) 359-1975 Loss Mitigagation Fax (866) 915-1877 Fax for Authorization (800) 416-1472 Fax Request for Short Sale
American Home Mortgage Corp. (AHMSI) (877) 304-3100 (866) 452-1837 Fax (866) 795-6529 Auth Fax
Ameriquest Mortgage (Debt collection — see AMC Mortgage Services) (800) 211-6926
AmTrust Bank (aka Ohio Savings Bank) (888) 696-4444 & (866) 476-0022
Aurora Loan Services (866) 521-3828 (866) 517-7976 to fax short sale offer (303) 728-7648 to fax authorizations
Avelo Mortgage LLC (866) 992-8356
Bank of America 1st Mortgage (866) 880-1232 & 2nd Mortgage (866) 413-3757 Fax 1st (336) 805-2846 & 2nd Mortgage Offer Fax (888) 491-4947 Authorization Fax (805) 520-5019
Bank One (800) 234-6002
Bayview Loan Servicing (800) 457-5105 & (800) 771-0299 Authorization Fax (305) 631-5660 Attn Customer Service Fax Short Sale Offer (877) 205-9958
BB&T Mortgage (800) 827-3722
Beneficial (800) 333-5848
Central Pacific Bank (800) 342-8422
Charter One (800) 234-6002
Chase Home Finance (800) 848-9136 & (800) 582-0542 short sale dept (904) 462-1926 Auth Fax (866) 282-5682 Fax
Chase Home Finance-New Jersey (800) 446-8939
Chase (2nd Mortgage) (800) 219-6659 (ext 24953) & (866) 284-7607 Phone (800) 900-2282 (ext 7769) Fax (813) 864-7257
Chase Manhattan Mortgage
(800) 446-8939 Ohio Servicing Center(800) 526-0072 Florida Servicing Center (800) 527-3040 x533 Florida Servicing Center
Chevy Chase Bank (800) 933-9100
Citi Financial Mortgage (800) 753-3673
Citi Mortgage (800) 283-7918 & (877) 622-1613 FAX (972) 657-1900 & (612) 312-4951 Authorization Fax (866) 675-5772
Citi Mortgage (2nd Mortgage) (866) 524-9911 Fax (866) 675-5772 Fax Short Sale Offer (866) 704-8050
Citi Residential Lending (800) 430-5262 Fax (972-657-1900 & (612) 312-4951 Fax Authorization (949) 862-3526
Countrywide (800) 262-4218 & 866-880-1232 Fax Authorization (805) 520-5019 There are many numbers for this company. Call first before faxing anything.
Countrywide 2nd (800) 2669-6087 Fax (800) 658-0395 Fax Authorization (888) 491-4947
Ditech (800) 852-0656 (800) 449-8582
Downey Financial Corp. (800) 824-6902, ext. 6696
Deutsche Bank National Call Number on Mortgage Statement
EMC (800) 723-3004
EverBank (800) 669-7724 ext. 4730
Equity One (Debt collection) (866) 361-3460
First Horizon Home Loans (800) 489-2966
Fifth Third Bank (866) 403-0392 Authorization Fax (513) 358-8697 Fax (513) 358-1712
Fifth Third Bank (2nd Mortgage) (866) 403-0392 & (513) 358-2667 Fax (513) 358-1712
First Franklin (800) 500-5022 & (800) 622-5035 Fax (412) 499-3440
First Community Bank of America (727) 471-0002 Fax (727) 471-0010
First Merit Bank (888) 728-9931
Flagstar Bank (800) 968-7700, ext. 9780
Fremont Investment & Loan (866) 484-0291
GMAC Mortgage (800) 850-4622 Fax (866) 709-4744 Fax Authorization (866) 709-4744
GreenPoint Mortgage Funding (800) 784-5566, ext. 5383
Green Tree (877) 816-9125
Homecomings Financial (800) 799-9250
HomeEq Mortgage Servicing (866) 822-1471 Fax 866-577-1227
Household Finance (A HSBC Co.) (800) 333-5848
Household Mortgage (800) 333-4489
HSBC Mortgage (800) 338-6441 & (888) 648-3124 Loss Mitigation (732) 352-7519 Fax
Huntington National Bank (800) 323-4695
Indymac Bank (877) 736-5556 & (800) 781-7399 Fax (626) 583-1370 Authorization Fax (269) 353-2474
Irwin Mortgage (888) 218-1988
James B. Nutter & Company (800) 315-7334
JP Morgan Chase / EMC (800) 234-6002 or 800-723-3004
Key Bank (800) 422-2442 & (800) 669-6607
LaSalle National Bank (800) 783-8900
Litton Loan Servicing (800) 999-8501 & (800) 548-8665 Fax (713) 966-8820 & (713) 218-3734 Authorization Fax (713) 218-3525 Fax (972)653-6389 & (770) 288-4759
Metlife Home Loans (800) 369-2219 Fax (214) 441-7382 and (214) 441-7390
M& T Bank (800) 724-2224 Loss Mitigation (716) 635-4187 Fax (716) 848-3748 Loss Mitigation Fax (716) 630-4900
Midland Mortgage (800) 552-3000 or (800) 654-4566
Mortgage Lenders Network (800) 691-0129
Mortgage Electronic Registration Systems (MERS) (888) 679-6377
National City (800) 367-9305, Ext. 53221 or Ext. 52712 & (800) 523-8654 Fax (972) 315-6827
National City (2nd Mortgage) (866) 622-4257 Fax (440) 546-2201
Nationwide Advantage Mortgage Company (800) 356-3442, ext. 6002
NationStar Mortgage (888) 850-9398 Press 0 for operator & (888) 480-2432 Fax: (972) 315-6827
New Century Financial Now Carrington Mortgage Services (800) 790-9502 or (877) 206-9904
NovaStar Mortgage Loan Resolution Department (888) 743-0774 Non-English: (888) 743-0774, ext. 4523
Ocwen Federal Bank (800) 582-0542 Fax Short Sale Package (407) 737-5071 Fax Authorization (407) 737-5693
Option One (866) 711-1962 or (888) 275-2648
PHH Mortgage (Formerly Cendant) (800) 257-0460
Regions (205) 560-7011 & (800) 290-5358 Authorization Fax (205) 560-3211 Short Sale Package Fax (205) 560-7118
ResMae Mortgage Corp. (877) 473-7623, ext. 5944
Saxon Mortgage (800) 665-7367 Fax (888) 240-1885 Authorization Fax (817) 665-7970
Select Portfolio Servicing (888) 818-6032 Loss Mitigation Fax: (801) 293-3936
SkyBank (800) 290-3359
Specialized Loan Servicing (800) 306-6059 ext 77 & (720) 241-7526 Fax (720) 241-7220
Suncoast Federal Credit Union (800) 999-5887 ext 87350 Fax (813) 622-8520
Sun Trust Mortgage (800) 634-7928 & (800) 443-1032 Fax (804) 675-739 Authorization Fax (804) 291-0834 First American does some Loss Mitigation for Sun Trust: (800) 511-1278 Fax (817) 826-2179
Third Federal Savings (888) 844-7333
US Bank Home Mortgage (800) 365-7900 (888) 456-2622 Fax (866) 350-9163 Authorizaion Fax (877) 490-7827
Wachovia (800) 642-0257 Short Sale Package Fax (866) 260-3962 2nd mortgage 877-455-6091 2nd mortgage fax 866-729-9592
Wachovia Bank of Delaware (866) 642-8608
Washington Mutual (866) 926-8937 or (888) 453-3102 or (800) 478-0036 or (800) 254-3677
Waterfirld Mortgage (800) 957-7245 Fax (260) 459-5390
Wells Fargo 866-903-1053 Short Sale Package Fax 866-359-1975 Auth Fax 866-917-1877
Wendover Financial Services Corporation (800) 934-1081 or (800) 436-1022
Wilshire Credit Corporation (888) 502-0100 Authorization Fax (503) 952-7479 Short Sale Fax (503) 946-3848